000 01408nam a2200277 4500
003 NALT
005 20251107155023.0
008 251106b th ||||| |||| 00| 0 eng d
040 _aNALT
050 _aTX 911.3.C8
_bP44S 2021
100 0 _aPhisunt Tinakhat.
_966906
245 1 0 _aA service design strategy to enhance new normal customer experience for Luxury chain beach hotels in Andaman coast of Thailand /
_cPhisunt Tinakhat.
260 _aBangkok :
_bSilpakorn University,
_c2021.
300 _a626 p. :
_bill., tables, chart ;
_c30 cm.
505 2 _aChapter 1 Introduction and research background -- Chapter 2 Literature review on the hospitality industry and hotel business in Thailand -- Chapter 3 The development of the conceptual model -- Chapter 4 Research methodology -- Chapter 5 Research findings of qualitative approach -- Chapter 6 Research findings of quantitative approach -- Chapter 7 Research conclusion and discussion.
650 0 _aHotel management
_966924
650 0 _aHotels
_xCustomer experience
_966928
650 0 _aHospitality industry
_xCustomer services
_954828
650 0 _aHospitality industry
_xService design
_966926
650 0 _aCustomer relations
_xManagement
_966927
942 _2lcc
_cRSH
996 _ajidapa.t
_bACQSTF
_c2025-11-06
996 _avaree.k
_bLIBSTF
_c2025-11-07
996 _ajamriang.p
_bCATSTF
_c2025-11-07
999 _c107432
_d107432
998 _j1020
_k นางจำเรียง ระวังสำโรง