| 000 | 00863 a2200241 4500 | ||
|---|---|---|---|
| 003 | NALT | ||
| 005 | 20211116141833.0 | ||
| 008 | 211116b th ||||| |||| 00| 0 tha d | ||
| 020 | _a9781845417260 | ||
| 040 | _aNALT | ||
| 050 |
_aG 155.A1 _bF57S 2020 |
||
| 100 | 1 | _aFirth, Miriam | |
| 245 | 1 | 0 |
_aService encounters in tourism, events and hospitality : staff perspectives / _cMiriam Firth. |
| 260 |
_aBristol, UK ; Blue Ridge Summit, PA : _bChannel View Publications, _c2020. |
||
| 300 |
_a188 p. : _bill., ; _c23 cm. |
||
| 650 | 0 |
_954825 _aTourism _xCustomer services |
|
| 650 | 0 |
_954826 _aSpecial events industry _xCustomer services |
|
| 650 | 0 |
_954828 _aHospitality industry _xCustomer services |
|
| 650 | 0 |
_927339 _aCustomer relations |
|
| 850 | _aNALT | ||
| 942 |
_2lcc _cGB |
||
| 998 |
_cDAO _j1020 _k จำเรียง ระวังสำโรง |
||
| 999 |
_c98470 _d98470 |
||